SHIPPING & RETURNS

SHIPPING OPTIONS

Our shipping options are updated in the cart at time of order entry. We quote published rates to your door. At no extra cost, we may upgrade shipping options & change shipping carrier at time of pack if it will speed delivery to your location. On Monday, we are handling all orders from EOD Friday through Monday morning.

SHIPPING TIMES: All orders placed by 11:30 am MST Monday Through Friday will ship same day in most cases. For expedited shipping methods these orders will always be shipped the same day if received by 11:30 am MST Monday Through Friday.

BACK ORDERS: We are not taking backorders at this time.

If you have further questions visit our customer support page.

RETURNS INFORMATION

RETURNS / EXCHANGES: We gladly accept returns of unworn, unwashed merchandise for full refund or exchange within 90 calendar days of purchase for a refund. We fully guarantee our merchandise to be free of manufacturing defects, and will accept any defective items for full refund or exchange. In all cases of defective items, refunds will be made in the form of the original payment. The customer is responsible for any shipping for any returns/exchanges with the sole exception of manufacturer defect or the wrong item being received.

ALL RETURNS, FOR ANY REASON, will not be accepted without a return authorization. You may start the process here Kryptek Returns. No phone calls to customer service required. Please provide DETAILED information and pictures if you feel it would help in evaluation. 

ALL GARMENTS MUST BE RETURNED CLEAN. Your return will be quarantined and rejected if returned dirty. This could result in extra fees to return the item. Help us help you.

We will not accept returns on customized merchandise except in case of manufacturer defect.

CLEARANCE CAVE: All sales are final. No refunds or exchanges will be given except in the case of manufacturer defect.

CHANGING PLACED ORDERS: Once an order is placed, it cannot be changed. If you need to change a placed order, contact customer service to cancel the order. You will be asked to place a new order. If the order has already shipped, you will be responsible for all associated shipment fees.

NOTE: ALL RETURNS, FOR ANY REASON, will not be accepted without a return authorization. You may start the process here Kryptek Returns, no phone calls to customer service required. Please provide DETAILED information and pictures if you feel it would help in evaluation. 

ALL GARMENTS MUST BE RETURNED CLEAN. Your return will be quarantined and rejected if returned dirty. This could result in extra fees to return the item. Help us help you.

For further questions, please submit a request on our customer support page.